Terms of Service

These Terms of Service govern your use of www.satinaly.com and any purchases made from Satinaly. By browsing or shopping on our store, you agree to comply with these terms and all applicable laws.

1. Store Use & User Conduct

  • You agree to use our store exclusively for lawful purposes.

  • Product availability, descriptions, and pricing are subject to change at any time prior to order acceptance.

2. Orders, Payment & Fulfillment

  • Submitting an order constitutes an offer to purchase our eyelash curlers.

  • An order is officially accepted when it is confirmed for fulfillment.

  • We reserve the right to cancel or limit any order in the event of pricing errors, suspected fraud, or stock availability issues, accompanied by appropriate notice and a full refund.

3. Product Representations & Details

  • We make every effort to display the colors, dimensions, and details of our eyelash curlers as accurately as possible.

  • Please note that slight color variations may occur due to individual screen displays and lighting settings.

4. Statutory Liability & Consumer Rights

  • Nothing in these terms shall limit or exclude any statutory consumer rights or remedies that cannot be lawfully excluded under applicable law.

  • Neither Satinaly nor the operating entity shall be liable for indirect or unforeseeable losses beyond our reasonable control, subject to mandatory local laws.

5. Operating Entity & Support Contact

  • This website and all related transactions are managed by our parent company. If you have any questions or concerns regarding these Terms of Service, please reach out to us using the official details below:

  • Operating Company: On Ki Cosmetics Co Ltd

  • Business Address: Houston Industrial Building, 32–40 Wang Lung Street, Tsuen Wan, Hong Kong

  • Customer Support Email: service@satinaly.com