Privacy Policy

Satinaly utilizes secure, industry-standard commerce and payment technologies designed to safeguard your financial transactions when purchasing our professional eyelash curlers and protect against unauthorized activity.

Secure Checkout All payment details are transmitted safely through encrypted connections. Transactions are processed securely via Shopify and the trusted payment providers shown at checkout. Satinaly never receives, views, or stores your complete payment card number or security code (CVV).

Payment Authorization Your bank or card issuer may utilize standard verification tools, such as address verification, security codes, or multi-factor authentication. You may notice a temporary authorization hold on your account prior to payment capture; please note that the release timing of this hold is controlled entirely by your payment provider.

Fraud Prevention To protect our customers and store integrity, orders for our eyelash curlers may undergo routine reviews for inconsistent billing or transaction signals. When reasonably necessary, we may request brief additional verification, decline a transaction, or cancel an order to maintain safety.

Customer Precautions & Support We recommend using trusted devices and secure network connections, keeping your account credentials private, and contacting your financial institution promptly if you notice any unauthorized activity. Have questions regarding your eyelash curler order payment? Reach out to us anytime at service@satinaly.com.

Satinaly is owned and operated by On Ki Cosmetics Co Ltd.

Company Name: On Ki Cosmetics Co Ltd

Brand Name: Satinaly

Business Address: Houston Industrial Building, 32–40 Wang Lung Street, Tsuen Wan, Hong Kong

Customer Support Email: service@satinaly.com