Terms of Use

1. Operating Entity & Business Information
This website is owned and operated by On Ki Cosmetics Co Ltd (doing business as Satinaly).

Registered Business Address: Houston Industrial Building, 32–40 Wang Lung Street, Tsuen Wan, Hong Kong

Customer Support Email: service@satinaly.com

These Terms of Use govern your browsing and interaction with the Satinaly website, operating independently from the purchase terms that apply to your eyelash curler orders.

2. Permitted Use
You are welcome to access our site for personal, non-commercial shopping and informational purposes. You may not scrape the site at scale, circumvent access controls, probe system vulnerabilities, impersonate others, submit deceptive content, or disrupt the browsing experience of other users.

3. Accounts & Submissions
You are responsible for safeguarding your account credentials and ensuring the accuracy and lawfulness of any content you submit to us. Please avoid submitting unnecessary confidential information. We reserve the right to suspend access if an account is reasonably believed to be compromised or misused.

4. Links & Third-Party Services
Our site may link to or integrate with third-party payment, social media, analytics, or delivery services. These platforms operate under their own terms and privacy practices, and neither Satinaly nor On Ki Cosmetics Co Ltd controls or assumes responsibility for their independent content or availability.

5. Website Availability & Content
We may maintain, update, restrict, or discontinue website features at any time. Content provided on the site is for general informational purposes only and should not be treated as professional medical, legal, financial, or other specialized advice.

6. User Feedback
If you voluntarily share suggestions or feedback regarding our store, you grant Satinaly and On Ki Cosmetics Co Ltd the right to use them without restriction or compensation, while you retain ownership of any underlying rights that cannot be legally transferred.

7. Contact Us
To report website misuse or ask any questions regarding these Terms of Use, please reach out to us at service@satinaly.com.